The auto industry is under constant, steady pressure to produce a driving experience that goes above and beyond the standard. From building smarter vehicles to streamlining production, AI is a key piece of the puzzle to enhance both internal operations and the experience on the road. For Stellantis, streamlining data analysis, accelerating product development, and improving customer interactions is a key part of their strategy for achieving their goals. This case study explains how they are working with Mistral's LLM solutions to enhance multiple parts of their organization, including developing an AI-powered in-car assistant.
“There are many players in the AI space, and we're particularly happy to partner with Mistral AI for its strong ability to adapt quickly and drive meaningful results in a highly collaborative way. Together, we are exploring AI's potential across several domains to enhance our product development, customer experience, and deliver real benefits.”Ned Curic, Chief Engineering & Technology Officer, Stellantis
By leveraging Mistral AI's LLMs, Stellantis aims to achieve:
- Enhanced customer experience
- Improved product development
- Streamlined manufacturing
Background
The partnership between Mistral and Stellantis began in 2024 and aims to improve customer satisfaction, product development, and manufacturing efficiency using Mistral's LLMs. Stellantis is working with Mistral AI to develop and evaluate AI-driven innovations such as a Bill of Materials Data Intelligence tool. This tool is designed to streamline the analysis of complex component databases, helping engineers identify, compare, and optimize part selections to maximize global reuse and efficiency. Mistral AI's technology is also being evaluated for real-time anomaly detection in manufacturing, enabling operators to take corrective actions swiftly and improve quality control.
Empowering drivers with on-demand knowledge
When a light comes on in your vehicle or you just have a question about what button does what, pulling over to flip through a several hundred page owners manual can slow you down. With most drivers already accustomed to consulting digital assistants for help in other aspects of their lives, Stellantis saw an opportunity to take AI on the road.
The companies are developing a next-generation in-car assistant where drivers would be able to interact with their vehicles using natural language, asking questions about vehicle features, troubleshooting or warning indicators and receiving instant guidance. The assistant would offer guidance on troubleshooting, warning indicators, and vehicle functions, adapting continuously to Stellantis' various models and brands.
Enabling AI-powered innovation across Stellantis
Beyond the in-car assistant, Stellantis and Mistral AI are exploring several AI-driven initiatives:
- Bill of Materials (BOM) data intelligence: Stellantis and Mistral AI are developing an AI-driven tool designed to streamline the analysis of complex component databases. This tool is intended to help engineers identify, compare, and optimize part selections, maximizing global reuse and efficiency in the manufacturing process.
- Real-time anomaly detection: Mistral AI's technology is being evaluated for real-time anomaly detection in manufacturing. This would allow operators to take corrective actions swiftly, improving quality control and overall efficiency.
- Vehicles feedback data analysis: The companies are exploring how AI could automate the processing of data from development fleets and surveys, with the goal of quickly identifying trends and corrective actions to improve product quality and customer satisfaction.
- "Club Stellantis" virtual assistant: The partnership includes work on a chatbot designed to assist Stellantis employees in France with purchasing company vehicles. The tool is being optimized for handling queries in multiple languages, a key feature as the company plans to expand the service across other European countries.
The Partnership in Action
The partnership focuses on improvements in customer satisfaction, product development, and manufacturing efficiency. By exploring AI across multiple touchpoints, Stellantis is working to accelerate innovation and enhance its products and experiences for both customers and employees.
- Enhanced customer experience: The AI-powered in-car assistant under development is designed to provide real-time, conversational support, making vehicle interactions more intuitive and user-friendly for future deployment.
- Improved product development: AI-driven data analysis is intended to accelerate development times and enhance product quality.
- Streamlined manufacturing: Real-time anomaly detection and optimized part selection are being evaluated to improve manufacturing efficiency and quality control.
Conclusion
The strategic partnership between Stellantis and Mistral AI exemplifies the transformative potential of AI in the automotive industry. By exploring AI across various domains, Stellantis is working to enhance customer experiences and drive innovation and efficiency in vehicle development and manufacturing. This collaboration underscores Stellantis' commitment to leveraging cutting-edge technology to achieve its ambitious goals in mobility and sustainability.
For more information on how Mistral AI is driving innovation across industries, visit Mistral AI Customer Stories.